A Career in Hospitality


“A qualification in Hospitality covers working in many different areas such as hotels, restaurants, cafes, caterers and many more”.


A Hospitality Team member is generally the place to start and this will give you an insight into all areas of the business. Eventually you may specialise in one particular area such as food and beverage service, barista, concierge or house-keeping. Exploring each of these will help you find your preferred area.


You will develop key skills required to be successful, including Customer Service, working as part of a team, supporting others and being adaptable.


You will learn what is meant by the term Hospitality and how to ensure excellent customer service is always given;  how to communicate with different types of people and in different situations. You will also learn how to become organised, develop good attention to detail and have high standards of personal presentation.


If you are interested in working ‘front of house’, you can focus on the hospitality pathways in particular and train as waiting staff, learning how to serve customers, or train in drinks service. The Reception operations are another area where you could be meeting and greeting customers, processing data, identifying customers and their needs and communicating in a professional manner. 


All areas will require a helpful attitude and the ability to take direction well. The skills and knowledge you will learn will set you up for a career in this industry.


Some roles include the following:

  • Barista
  • Food Production
  • House-Keeping
  • Reception
  • Concierge & Guest Services
  • Food and Beverage Service


Qualifications JACE offers:

  • Level 2 Hospitality Team Member
  • Level 3 Hospitality Supervisor
  • Diploma in Front of House Reception
  • Diploma in Food Service
  • Diploma in Housekeeping
  • Diploma in Hospitality
  • Food Safety, Allergens, First Aid at Work


How to apply:

You can apply to JACE all year round. No need to wait - get in touch today!


Telephone us on 0345 241 7738             

Email: jace@jace-training.co.uk









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