Advice & Guidance

Welcome to our Information, Advice and Guidance (IAG) section.

What is the Information, Advice and Guidance service and who can benefit from using the service? 

If you are a learner, member of staff or a parent or carer with children at our nurseries or clubs and you would like any help in thinking about your choice of career, learning, work and life goals you can talk to our Advice & Guidance Advisor.

Our IAG Advisor can offer confidential and impartial advice on all aspects of your training or learning in the workplace and is here to offer you the best possible information, advice and guidance and to help you research all your options and plan your career.

If you are a learner or member of staff that has a concern or any issue affecting you and would like to speak with someone in confidence, you can arrange an appointment with our Advice and Guidance Advisor by telephoning 0345 241 7738.


Matrix Quality Standard Accreditation



Jancett Childcare and JACE Training Limited and Jace, the catering Company are delighted to announce they have been awarded the Matrix Quality Standard accreditation again following their latest inspection in April 2015.


To read our latest report please click here. For more information about the Matrix Standard, please visit:



Contact Information:

How to get in touch with our IAG Advisor:

By telephone: 0345 241 7738
By email:
By post: Jancett Childcare & JACE Training Limited, Jancett House, 16 Stanley Park Road, Wallington, Surrey SM6 0EU
By appointment: If you would like to make an appointment with our IAG Advisor, please telephone or email us.

If you require help or support in accessing this information or service, please let us know and we will be happy to help you further.
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